State: | California |
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Address: | 3787 E Guasti Rd, Ontario, CA 91761 |
Zip code: | 91761 |
Phone: | (909) 212-8500 |
Website: | https://www.mbontario.com/service/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemyb |
Monday: | 7:00 AM – 7:00 PM |
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Tuesday: | 7:00 AM – 7:00 PM |
Wednesday: | 7:00 AM – 7:00 PM |
Thursday: | 7:00 AM – 7:00 PM |
Friday: | 7:00 AM – 7:00 PM |
Saturday: | 7:00 AM – 4:00 PM |
Sunday: | Closed |
I experienced an untimely incident with my car and had to get it towed to the dealer at night. The next morning, I received a call from my service representative, Kleber Romani. We discussed the issues and estimated costs for repair. Kleber assisted me with price match and other payment methods until I was satisfied. In addition to all of this great service, Kleber was able get the service on my car complete within the same day. Thank you Mr. Romani for your exceptional service today. I appreciate you!!
I requested a service appointment online. Within an hour I was contacted to schedule the appointment. I was provided options to have an expedited Service A or schedule it later during the week.
The service was timely, staff were very professional, and the wait time was short. My car was returned with everything completed and looking better than what I brought it in! Mercedes-Benz of Ontario truly know the meaning of customer service!!!
I didn’t get to purchase my vehicle here because we were not able to meet to an agreement. But they have always been good and customer service is excellent here. Even though I purchased my vehicle and all the services from a different dealer, Tony (the service advisor) in Ontario helped me and made sure I receive the best customer service. Only thing I would say that was bad is I have a C300 and my courtesy car was a CLA. Was hoping for a like for like model. Overall..great place! I wish I had bought my car here cause my sales rep Fadi was excellent. But his sales manager didnt want to agree to my numbers.
My service experience was pleasant. Everything was taken care of promptly and efficiently. CJ Stroud is an experienced and knowledgeable service rep and he took care of all of my concerns.
Jorge was knowledgeable regarding the questions I had for my car, he did an excellent job as my service advisor, thanks! Quick check in and pick up.
The phone number for Mercedes-Benz of Ontario Service is (909) 212-8500.
Mercedes-Benz of Ontario Service is located at 3787 E Guasti Rd, Ontario, CA 91761
The website (URL) for Mercedes-Benz of Ontario Service is: https://www.mbontario.com/service/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemyb
Mercedes-Benz of Ontario Service is open:
Monday:7:00 AM – 7:00 PM
Tuesday:7:00 AM – 7:00 PM
Wednesday:7:00 AM – 7:00 PM
Thursday:7:00 AM – 7:00 PM
Friday:7:00 AM – 7:00 PM
Saturday:7:00 AM – 4:00 PM
Sunday:Closed
Get premium Mercedes-Benz service in Ontario, CA at Mercedes-Benz of Ontario! Schedule a service appointment for your Mercedes-Benz vehicle today. Mercedes-Benz of Ontario Service Center. 3787 East Guasti Road, Ontario, CA, United States.
At Mercedes-Benz of Ontario, we take care of our customers the same way a luxury resort & spa does. We provide many amenities to make your wait Our Service center not only staffs perfectionists, we also offer genuine Mercedes-Benz parts & accessories, an extensive list of services, and...
Apply for one of the many career opportunities in the Mercedes-Benz of Ontario service center. The Service Manager is in charge of monitoring and improving client satisfaction and operating the center at maximum production, controlling costs, building a loyal clientele, maintaining good employee...
At Mercedes-Benz of Ontario Service Center we utilize only the latest Factory Installed Tools and Technology to properly inspect, diagnose and service your Mercedes-Benz to ensure optimal performance. Explore the specified maintenance schedules below for new and certified pre-owned...
Mercedes-Benz is one of the most revered of all vehicles. That doesn't mean you should pay more than you have to for your vehicle service. At Mercedes-Benz of Princeton we will match any valid service offer, coupon, or service special from any other local authorized Mercedes-Benz dealer.